Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide directly, including:
- Name, email, phone number, and delivery address when you register or place an order
- Order history and payment method preferences
- Product reviews and ratings you submit
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Send order confirmations, shipping updates, and back-in-stock alerts
- Improve our product catalog and user experience
- Comply with legal obligations
3. Data Storage
Your data is stored securely on servers located in Zimbabwe. We use industry-standard encryption for data in transit (HTTPS/TLS). Passwords are hashed and never stored in plain text.
4. Cookies & Local Storage
We use local browser storage to remember your cart, favorites, and compare list. We do not use third-party advertising cookies or tracking pixels.
5. Sharing Your Information
We do not sell your personal data. We share information only with:
- Payment processors (Stripe, PayPal) to complete transactions
- Shipping partners to deliver your orders
- Legal authorities when required by law
6. Your Rights
You have the right to access, correct, or delete your personal data. Contact us to exercise these rights.
7. Data Retention
We retain order records for 7 years for tax and accounting purposes. Account data is retained until you request deletion.
8. Contact
For privacy-related questions, email privacy@zikanidentistry.com.